Shipping Policy

Orders are processed within 24-72 business hours.

Please allow 4-20 days to receive your item depends on your country, state, or city. It may take slightly longer for countries outside the US (including US states outside the mainland). For some European countries may take up to 26 days to receive your item. Please contact us if it has been more than 30 days and you have not received your item.

Once your order is placed, we process the payment within 24 hours and your order is fulfilled within 24-72 business hours.

An order confirmation email will be sent to you at the time of placing, and a further email will be provided when you order has been dispatched (remember to check your spam!)

Please allow 2-3 BUSINESS DAYS PROCESSING TIME. Please note that for some very high demand items it may takes 2-3 WEEKS SHIPPING TIME due to reproduction and restocking, depending on your shipping location. Items may be shipped in separate packages with no additional shipping charges. Cancellation of your order or any changes in your order is only allowed up to 24 hours from your order. If it exceeds 24 hours, we are not able to cancel or change the order.

We will send tracking numbers for your packages to your emails address when we receive them from our carriers.

In most cases, tracking will be available. Sometimes shipping takes longer than expected due to unforeseen circumstances or holiday periods. We thank you for your patience in these situations.

Any other questions? Just send us an email at : cs@heaventallow.com